Returns & Exchanges
At Fairtex Thailand, we stand by the quality of our combat sports gear and offer a 30-day return window for items in original, unused condition with all tags attached. If you are not completely satisfied with your purchase, we provide a streamlined process for exchanges or full refunds to ensure you have the best equipment for your training.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and a brief explanation of why you wish to return or exchange the item.
- 2.Prepare the Package
Place the unused gear back in its original packaging, ensuring all protective wraps and labels are intact to qualify for a full refund.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location or Thai Post branch.
- 4.Inspection and Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
